Smart-Telecom.ca
Title
Smart Telecom - Home
Description
Headquartered in Ottawa, Canada, Smart Telecom provides effective and affordable performance reporting software designed specifically for small to medium sized contact centers (five to 100 agents).
The company’s flagship product, QSD 2005, is a performance reporting solution that offers smaller contact centers access to sophisticated real-time and historical performance management reporting previously priced out of the range of all but the larger centers. Smart Telecom’s other products include LED displays and digital announcers. The company also develops customized
Since its inception in 1989 as a company focused on digital recording and technology, Smart Telecom has developed into a leading telecommunications company focusing entirely on business solutions for small to medium sized contact centers. Smart Telecom offers its clients a comprehensive approach to increasing productivity and generating substantial ROI.
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