Difference between revisions of "1and1.com"

1&1 Internet Inc.

1and1 internet Inc. was formed in 1992 when it took over the marketing operations of BTX. With an innovative outlook 1and1 launched an online service. It established itself in marketing services and introduced smart software for terminals called KIT which was very successful. After the success of KIT 1and1 introduced a telecom decoder which was later popularly known as browser. United Internet, the parent company of 1and1 offered its first Initial Public Offering in 1998 which was the first ever public issue by any internet company. After this it started its other services like domain hosting, email ecommerce etc. From June 2000 it started its international operations in Europe and other countries. Today 1and 1 has become the world’s largest web hosting and internet services company with over 6 million customers and more than 2400 employees. The company is regularly making new innovations and implementing new technologies in order to provide best services to its customers.

Products and Services

Complete solutions for Internet:

From designing personal websites to providing a most efficient platform for ecommerce, 1 and 1 provides all help for internet users under one single username and password.

Domain Registration:

1and1 provides domain registration at most affordable and competitive prices. From free domain registrations to domain transfer and management, 1 and 1 offers all domain related services. A total online solution and support for 24 hrs, through seven days a week for all your domain related problems is provided.

E-mail Service:

One of the fastest and professional email services is provided by 1and1. By signing for 1and1 instant mail, one can send and receive emails from their domain name. It gives 2 GB mail storage space with 5 email accounts. Virus and spam guard etc is provided with the email accounts. The facilities of Email forwarding and Email responder etc. are all available with the email accounts. A 24 hours support service for email users is also provided.

Web Hosting:

1&1 provides world’s most efficient web hosting services. At a very low & competitive price it offers both Linux and Microsoft web hosting choices. They provide a beginner’s package which is very easy to use and understand. Web site building tools are also provided by 1&1 which enables a user to build his own website at no extra cost. It does not require you to be a professional web builder to create your site. 1&1 website builder is the package or tool which enables one to create his own website without any professional knowledge.

Virtual Private Server (VPS):

It offers VPS of three types for its users which is very useful for storing and networking. Both Linux and Windows Virtual Private Server are offered by 1&1.

Servers:

1&1 offers servers of various types which are root servers, managed servers and window servers. It monitors and provides maintenance services for the same. It also offers a 24/7 customer service desk for its server users.

E-shops:

The e-shops of 1&1 providing e-commerce services are a most handsome way to earn money.

Share-point: Up to 50 users of a team can use this share point hosting facility of 1&1. Under this there is a centralized access to all the data and files. This makes team management and project management tasks easier by bringing the team closer to each other.

Current Facts & Figures

With the ever-increasing volumes, 1&1 Internet, Inc. has installed more than 40000 servers and registered over 8 million domains worldwide. It has over 2900 employees with over 250 developers with sound technical knowledge. It has about 6.39 million customers using its paid services at present and the number is growing day by day.

International Operations

1 & 1 started with its international business in June 2000. Starting with United Kingdoms, it is currently doing business in Germany, France, and Austria etc. It also has related websites for all these countries named 1&1 Germany, 1&1 U.K., 1&1 France etc.

Mission

The mission of the company from day one has been total customer satisfaction. It is working hard to provide all integrated solutions based on customers needs and has been working towards providing latest and most satisfactory Internet experience to individuals and business enterprises. With it’s latest technical innovations and quality solutions at most competitive prices and with a money back guarantee, it has been able to accomplish its mission.

Awards

1&1, Internet, Inc. has been named as the best economical budget web hosting company. It has also been ranked 2nd amongst top 10 companies in Web Hosting globally.

Languages

Romana link title

Address

701 Lee Rd

Chesterbrook, PA 19087 US

Contact

1&1 Internet Inc.

+1 877 461 2631, Fax: +49 72191374215

Additional Information

Customer Complaint

1&1 Internet has possibly the worst customer support of any company I have ever dealt with in any industry. What follows is an e-mail I sent them this past weekend, to which I (of course) got no response from 1&1, not even from Andreas Gauger (Chairman of the Board), Ralph Dommermuth (Founder, CMO and CEO of United Internet, 1&1 Internet’s parent company), Achim Weiss (CTO).

What follows is an e-mail I sent to complaints@1and1.com, which (of course) went compleltley unanswered, in regard to the twenty seven (27) hours of downtime I had here at jeffcroft.com (and several other sites I host) late last week.

Update: About an hour after posting this, I got a response from 1&1 offering me a free month of hosting. Hard to say if this post had anything to do with it, but it sure feels a little contrived to me. While I wouldn’t really say they’ve made up for the frustration I dealt with, at least they did something. The e-mail they sent me is now included here, as well. Update #2 (March 4th): A week later, this entry is now the fourth result on a Google search for “1&1 Internet”. I don’t feel the least bit guilty. I gave them plenty of opportunity to make things right, and they wouldn’t do it (sorry, a free month isn’t good enough). http://www2.jeffcroft.com/blog/2006/feb/27/11-internet-is-the-devil/ http://www.google.com/search?q=complaints+1and1&hl=fr&rls=GGLJ%2CGGLJ%3A2006-25%2CGGLJ%3Afr

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You are not the only ones who has been taken for a ride by 1and1. Check these links. I just dunno how they continue to survive as an ISP.

http://www.webhostingjury.com/reviews/1and1 - Unbelievable ? Do their investors know ?

http://www.simonjones.info/1and1internet/ - This guy has sailed in a similar boat. Listen to the phone calls. 

http://www.1and1sucks.info/ - This is the best of the lot. I’m touching base with this guy.

I know there are millions more. Do a Google.

Related Domains

External Links

• Alexa: 1and1.com